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Country: 22.214.171.124, North America, US
City: -77.4728 Virginia, United States
I bought the wrong item because there is no reference that this upgrade just works in USA and not for our TVs sold here in Brazil. The sellers and the Samsung could be more clear selling this stuff. The item that works for me is the SEK-1000/ZD. I Did not Know that this "D" could made ''all the difference. I'm feeling frustrated.
Not bad but a little hard to adjust to the lay position unless you put your feet in a weird possition. And the head cussion thing kinda popped off. Id give it a 3 1/2 but i rounded up because its pretty decent to lay on.
Problem from installation. 5 times was implied I needed to download again. got notice "malware"may have been "added on" The one time seemed to work-stopped working and couldn't recapture data Too much trouble and red flags for this software. Got numerous messages after I responded to an "error message" on how to "fix". Was so complex for an average consumer and all the previous trouble, I decided to cut my losses and time.