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Country: 184.108.40.206, Europe, FR
City: 2.3387 , France
I wish I could post a review of minus several stars. If you read the ingredients in these products, they are composed largely of cheap and/or toxic material. I am disgusted by the false mark-down advertising scams that rush people into buying a product that is not worth spit: at the moment Zulily, which carries many reputable brands on its flash sale-like format, is featuring these products. The gold mask has a price of nearly FIVE THOUSAND BUCKS and then a county little sale listing of $71.99. Quite the little attempt at psychological manipulation, trying to convince the normal Jane that she has a chance to try the products only the uber rich can afford if she *acts right now*! This sickens me. The product is garbage and the marketing tactics are unethical. Stay far, far away. On behalf of all who have been scammed: Grrrrrrrrrr!!!!!
I've been a Neat Company Fan & Dedicated Customer for a long time. I had NeatReceipts for many years and then decided to upgrade to NeatDesk with NeatWorks Software on 9/16/10. I loved the faster scan times, scanning front & back, etc. Then, recently on 2/16/11, the software NeatWork lost all of my data. Luckily, I back up monthly so I was able to restore the data and only lost one month's of work. Then, I started noticing scanning problems with Wide Black Band Through Image. I immediately contacted customer service which is only available through their website by opening a case. A rep responded with some instructions to try and resolve the problem. I followed the instructions and the problem wasn't fixed. I updated the case by explaining this and I got the same instructions as a response. At this point, I figured out that customer service didn't exist. I asked why I was getting the same instructions after I reported the instructions followed did not fix the issue and then a different rep gave me different instructions. I followed those instructions without any success either. I updated the report and asked about the one year warranty since my purchase was within a year, and no response after that. I filed a compliant with the FTC, BBB and wanted others interested in this product to know before considering purchasing. What's funny is that the sales rep which is the only number provided try to sell me tech support annual fee. This is quite disappointing as I was a loyal fan. BUYER BEWARE!!! Customer service and warranty does not exist after purchase.